Manhattan & Brooklyn Bosch Dishwasher Repair
E24 and E25 both mean one thing: the machine cannot move water out. Nine times out of ten the advice you will read is 'clean the filter' - and sometimes that really is the whole fix. This page is about the other times: the check valve, the air gap, the hose under the sink, and the pump the control board refuses to run even though everything looks clean.
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E24 & E25, Explained
Twist the filter counter-clockwise, lift it out, rinse it, and check the sump underneath for glass and food bits. Then make sure the white pump cover snaps back in - a loose cover alone will throw E24. Run a rinse cycle. If the water leaves, you are done and you did not need us.
You cleaned the filter, the hose looks clear, and E24 still comes back. This is the call we get most. The real causes live deeper: a stuck check valve behind the pump, a clogged air gap by the faucet, a hose kinked under the sink - or a pump that spins but tests out of spec, so the board refuses to trust it and blocks the drain.
E25 points at the drain pump itself: the white cover popped loose or something is jamming the impeller. The telltale sound is the pump trying in short bursts - a second of hum, a stop, another try - then giving up. Sometimes it is a shard of glass; sometimes the pump is done. We tell you which before replacing anything.
A strange one we see on Bosch machines: hold Cancel and the water rushes out fine, but every cycle still ends with standing water. The pump is healthy - the control logic or the door latch is cutting the drain short. No amount of filter cleaning fixes that, and it is exactly the kind of fault that takes test-mode diagnosis.
300 Series to Benchmark to Thermador
The workhorses - SHE, SHS and SHX models with bar or pocket handles, running in kitchens all over Brooklyn and Manhattan. Same base pan, same float switch, same E15 behavior across the range.
CrystalDry, top controls, panel-ready fronts. The quietest machines Bosch makes - which is why the first sign of trouble is often the E15 display, not a sound. We work around the cabinetry, not against it.
Ascenta and earlier SHE3AR-era machines - some of them have no float pan at all, so E15 points elsewhere. Knowing which design you own is half the diagnosis, and we know both.
Thermador dishwashers are built on the Bosch platform - same E15 code, same base pan, same valve. If your Sapphire or Emerald is flashing E15, everything on this page applies to it too.
Not a draining problem? We repair the whole Bosch lineup - washers, dryers, ovens and more. See every Bosch appliance we repair
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The broken cable that controls the door's opening was replaced, so now it opens gently instead of flopping all the way open. I love my Bosch dishwasher.
Martha E. · Brooklyn
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Our tech not only spent time diagnosing our old dishwasher, he fixed it in one visit. A true gem. We'll definitely call again for any other appliance.
Debra C. · Manhattan
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I felt well informed throughout the dishwasher repair process and the price was fair. Called and someone picked up, a technician was available the same day, and I got alerts when they were on the way.
Josephine C. · Manhattan
Built for NYC
Panel-ready and integrated Bosch dishwashers in co-op and condo kitchens - we work around custom cabinetry without wrecking it.
NYC sinks love air gaps - that little chrome cylinder by the faucet is part of your dishwasher's drain path, and it clogs. We check it early; most owners never knew it opens.
Doorman and high-rise buildings: insured techs with a COI ready for building management.
Managing a building with Bosch units? One contractor for every apartment, COI provided, clear reports for owners.
Service Area
Same-day Bosch dishwasher service across Brooklyn. Call (929) 677-5070.
All Brooklyn neighborhoods →Doormen-friendly Bosch dishwasher service across Manhattan. Call (929) 677-5011.
All Manhattan neighborhoods →Bosch E24 & E25 FAQ
Related Bosch Codes
Seeing E15 instead? That is the anti-flood system, not the drain - we wrote a separate guide for it: Bosch E15 error guide
Call your local Manhattan and Brooklyn Bosch team. Same-day service when you call before 1 PM.
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